MCR was formed by a select group of industry leaders who agree service delivery models should be formed around a “fit for purpose” application rather than a “what if” staffing model. It is our mission to create, for our customers, environments where skill set and maintenance models are developed to maximize key strengths and through utilization of technology and strategic vendor partnerships drive performance.
While our main goal is to deliver innovative solutions that improve building efficiencies and client satisfaction, we are also keenly aware of the necessity to provide high-quality training and advancement opportunities for our employees. Our employees are our key differentiator.
MCR leverages on-site, on-demand and route based operational strategies that center on protection of key assets and service model designs that are best suited to each client’s unique needs.
At MCR we strive to bring innovative service delivery models where-by innovation drives solutions and right fit delivers strategic maintenance platforms. While the industry continually transforms hoping to maximize core competency skill sets technology and innovation become key components to improving productivity not only for the client but the service delivery personnel as well.
As a technology based company we have the ability to redesign current operational strategies, utilizing a more fluid staffing model and performance focused set of KPI’s
MCR Facility Services operational goals are to exceed expectations and create growth with a set of key clientele possessing like minded values surrounding employee and tenant satisfaction.
Strategic thinking, one of the key platforms separating MCR from the competition. Historically FM companies and maintenance providers staff facilities for the “what if scenario’s” when developing service delivery models when they should be implementing “best solutions” to address tired and antiquated service approach models.
Our goal, “staff for the need and deliver maintenance through productive non-intrusive practices” maximizing labor productivity while reducing fixed overhead cost.